Terms of service

The service

Nimbus automates replies and broadcasts on Instagram and WhatsApp through Meta's official APIs. You need a Nimbus account and, for each channel you automate, a properly authorized Instagram professional account or WhatsApp Business number that you control.

Your responsibilities

• Only connect accounts you own or are authorized to manage, and only message people in ways that comply with Meta's Platform Terms and community standards.
• WhatsApp broadcasts may only go to contacts who opted in. Nimbus enforces opt-out keywords, but obtaining valid opt-in is your responsibility.
• Don't use Nimbus for spam, harassment, deception, or anything illegal where you or your audience live.
• Keep your login credentials to yourself.

Quotas and rate limits

Each plan includes a monthly DM quota. Messages beyond it are held in a queue rather than sent. We also pace sending to Meta's rate limits; delivery timing is therefore never guaranteed to the minute.

Billing

Paid plans renew monthly until cancelled. You can cancel any time and keep the plan until the end of the billing period. Prices are listed on the pricing page; changes are announced by email at least 30 days in advance.

Termination

You can delete your account at any time, which removes your data as described in the privacy policy. We may suspend accounts that break these terms or put the platform integrations at risk; we'll tell you why.

Liability

Nimbus is provided as-is. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the three months before the claim arose. We are not affiliated with Meta Platforms, and Meta is not responsible for Nimbus.

Contact

Questions about these terms: support@nimbus.app.